360 degree product image – technical support in a new perspective
Maintenance and repair videos can be displayed at the specific locations via these interactive elements. In this way, your customers can move around the machine virtually, learn and automatically receive advanced technical support.
When do you use 360 degree product images in a documentation?
- ITo create advanced technical documentations
- IMake automations for technical support
- IMake complex and large machines more accessible
- IE-learning at the highest level
- IPreparation for maintenance of the future
How is the 360 degree product image and documentation created?
Definition of the systems and devices, scope of documentation, safety and target group.
Creation of project plans, coordination with specialist departments, preparation of the team, systems and devices.
The recordings are merged into a 360° view, configured with interactive elements and filled with appropriate content and made available for revision.
Release and delivery
You release the 360° documentation and receive the data for your machine documentation.
Why the 360 degree product images format is a must-have
Complex systems are easy to understand
Better customer service
Digital services are becoming the standard
Automation in support
Available on all common devices
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